FAQ

Updated 2/26/26

Firearms & Regulated Goods Shipping Policy

Effective Date: February 2026

  1. Federal Firearms License (FFL) Requirements

By Federal Law, all modern firearms (including serialized frames, receivers, and silencers) must be

shipped to a verified holder of a valid Federal Firearms License (FFL).

The Transfer Process: We do not ship firearms directly to individuals. You must coordinate with a

local FFL dealer to receive your order and perform the necessary background check

(ATF Form 4473).

FFL Verification: Orders will remain in a “Pending FFL” status until we receive and verify a signed,

legible copy of your dealer’s license. It is the customer’s responsibility to ensure their chosen dealer

emails a copy of their FFL to sales@fenixarmory.net with your Order Number in the subject line.

Dealer Selection: We reserve the right to refuse shipment to any dealer with an expired or

revoked license.

  1. Shipping Carriers & Methods

Per our 2026 service agreements with common carriers, we adhere to the following strict

shipping protocols:

Handguns: Must be shipped via UPS Next Day Air or FedEx Priority Overnight. This is a carrier

requirement for safety and insurance.

Long Guns: May be shipped via Ground services.

Adult Signature Required: All firearm and ammunition shipments require a Direct Adult

Signature (21+) upon delivery. Carriers are prohibited from leaving these packages unattended.

Discreet Packaging: To prevent theft and comply with federal law, packages will not have

“Firearms,” “Guns,” or our full company name (if descriptive) on the external label.

  1. State-Specific Restrictions (2026 Compliance)

We strictly comply with all state and local ordinances. If you place an order for a restricted item in

your jurisdiction, the order will be canceled and a restocking fee may apply.

California (AB 1263 / SB 704): * Effective Jan 1, 2026, all standalone firearm barrels must be

shipped to a California-licensed FFL for in-person pickup.

All firearm parts and accessories orders must undergo our Identity & Age Verification process.

The shipping address must exactly match your government-issued photo ID.

Magazine Restrictions: We will not ship magazines exceeding state-mandated capacities

(e.g., CA, CO, CT, HI, IL, MD, MA, NJ, NY, OR, RI, VT, WA).

Ammunition: Must be shipped to an FFL or licensed ammunition vendor in states requiring such

(e.g., NY, CA, RI).

Suppressor Restrictions: We will not ship suppressors state-mandated restrictions

(e.g., CA, DE, HI, IL, MA, NJ, NY, RI, DC,).

  1. Ammunition Shipping

Hazardous Materials: Ammunition is shipped via Ground service only and cannot be shipped to

PO Boxes or via Air.

Separation: Per DOT and carrier regulations, ammunition cannot be packaged in the same box

as a firearm. If you order both, they will arrive in separate shipments.

  1. Repairs & Warranty Returns

Direct Returns: Under ATF Rule 2021R-05F, we may return a repaired firearm directly to the

individual from whom it was received.

Inbound Shipments: You must contact our Support Team for a Return Merchandise Authorization

(RMA) before shipping a firearm to us for repair. You must include a copy of your state-issued ID

inside the package.

  1. Order Tracking & Delivery Issues

Address Accuracy: Once an FFL has been verified and an order has entered “Processing,”

the shipping address cannot be changed.

Lost/Damaged Shipments: If a package is damaged or lost in transit, you must notify us within

24 hours of the scheduled delivery date to initiate an insurance claim with the carrier.

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